General Sales Conditions
- GENERAL INFORMATION
The ownership of this website, www.RecambiosyAccessoriosbmw.com, (hereinafter Website) La Ostenta: Germany Vic Shop S.L.U., provided with NIF: B16554289 and inscribed in: the Mercantile Registry of Palma de Mallorca; and whose registry data are:Tomo 2738 Folio 108, Leaf 82953And whose contact information are:
Address: C / Carrer del Pare Caldes, 32, Esquina Llucmajor 07620 Mallorca Baleares Spain
Contact Phone: 910914111 (Location with contact instructions)
Contact Email: firstname.lastname@example.org
This document (as well as all other documents that are mentioned here) regulates the conditions governed by the use of this website (www.RedambiosyAccessoriosBMW.com) and the purchase or acquisition of products and / or services in it (in Forward, conditions).
For the purposes of these conditions, it is understood that the activity that Germany Vic Shop S.L.U. Develop through the website includes:
Sale of new and / or second-hand spare parts and accessories for BMW brand cars.
Without exception, Germany Vic Shop S.L.U. It does not make installation. Only advises during the assembly for free (under the express application of the user, the company availability and Germany Vic Shop S.L.U. reserves the right not to accept or carry out this advice). As well as Germany Vic Shop S.L.U. It is not responsible for costs derived from the installation, commissioning, displacements, labor etc.
In addition to reading these conditions, before accessing, navigating and / or using this web page, the user must have read the Legal warning, including, the Cookies policy, and the Privacy and data protection policy from Germany Vic Shop Slu. When using this website or by doing and / or requesting the acquisition of a product and / or service through the same, the user consents be linked by these conditions and for all the aforementioned, so if You do not agree with all this, you should not use this website.
Likewise, it is informed that these conditions could be modified. The user is responsible for consulting them each time you access, navigate and / or use the website as those that are currently being applicable at the time the acquisition of products and / or services is requested.
For all the questions that the user may have in relation to the conditions, he can contact the holder using the contact details provided above or, where appropriate, using the Contact Form.
- THE USER
Access, navigation and use of the website, confers the user status (hereinafter referred, indistinctly, individually as a user or jointly as users), so they are accepted, since navigation starts the website, all The conditions established here, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulation of obligatory compliance as the case may be.
The user assumes his responsibility for a correct use of the website. This responsibility will be extended to:
- Make use of this website only to make consultations and purchases or acquisitions legally valid.
- Do not make any false or fraudulent purchase. If reasonably it could be considered that a purchase of this kind has been made, it could be annulled and the relevant authorities would be reported.
The user declares be more than 18 years of age and have legal capacity to hold contracts through this website.
The website is mainly aimed at resident users in Spain. Germany Vic Shop S.L.U. It does not ensure that the website complies with legislation from other countries, either totally or partially. Germany Vic Shop S.L.U. Decline all responsibility that can be derived from such access, as well as ensures shipments or provision of services outside of Spain.
The user can formalize, at the election of him, with Germany Vic Shop S.L.U. The sale contract of the products and / or services desired in any of the languages in which these conditions are available on this website.
- Process of purchase or acquisition
Dovenly registered users can buy on the website by the established means and forms. You must follow the purchase procedure and / or online acquisition of www.RembiosyAccessoriosBMW.com, during which several products and / or services can be selected and added to the cart, basket or final purchase space and, finally, click on "Finish the request".
Likewise, the user must fill out and / or check the information that is requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified.
Next, the user will receive an email or text message confirming that Germany Vic Shop S.L.U. You have received your request or request for purchase and / or service provision, that is, the confirmation of the order. And, where appropriate, you will also be informed by email or text message when your purchase is being sent. In your case, this information may also be made available to the user through its personal connection space to the website.
Once the purchase procedure has concluded, the user consents that the website generates an electronic invoice that will become the user through the email, and where appropriate, through their personal connection space to the website. Likewise, the user can, if desired, obtain a copy of his paper invoice, requesting him to Germany Vic Shop S.L.U. Using the contact spaces of the website or through the contact details provided above.
The User acknowledges be aware, at the time of purchase, of certain particular sales conditions that concern the product and / or service in question and that are shown next to the presentation or, where appropriate, this image on its page of the website, indicating, as an enunciative, but not exhaustive, and attending to each case: name, price, components, weight, quantity, color, details of the products, or features, mode in which they will be carried out and / o Cost of benefits; and recognizes that the realization of the purchase or acquisition order materializes the full and complete acceptance of the particular sales conditions applicable to each case.
Unless expressly indicated otherwise, Germany Vic Shop S.L.U. It is not the manufacturer of products sold or could get marketed on the website. While Germany Vic Shop S.L.U. It makes great efforts so that the information shown on the website is correct, sometimes the packaging and / or the materials and / or the components of the products may contain additional information or different from the one that appears on the website. Therefore, the user must not only consider the information provided by the website, but also the information available on the labeling, the warnings and / or instructions that accompany the product.
Germany Vic Shop S.L.U. Communicate the buyer, which: whatever the reason for an order cancellation, request for reimbursement etc. Even if you have sent an erroneous product or that the order has been delayed and the buyer request reimbursement or cancellation, the refund will only be performed by gift card to acquire other products.
All purchase orders received by Germany Vic Shop S.L.U. Through the website they are subject to the availability of the products and / or that no circumstance or cause of force majeure (clause nine of these conditions) affects the supply of them and / or the provision of services. If difficulties occur regarding the supply of products or there would be no products in stock in the Germany Vic Shop and supplier warehouses, Germany Vic Shop S.L.U. He is committed to contacting the user and reimbursement on a gift card any amount that could have been paid as an amount. The amount will never be reimbursed through the method used when making the purchase, will be reimbursed by gift card. This will also be applicable in cases where the provision of a service was unrealizable.
Germany Vic Shop S.L.U. It does not guarantee that the stock indicated on the product tab of the website is real.
- Prices and payment
The prices exhibited on the website are the endings, in euros (€) and include taxes, unless due to legal requirement, especially in relation to VAT, it is indicated and applied.
However, and unless it is indicated, punctually, the prices of the items offered exclude shipping costs, in which it could be incurred, to be added to the total amount due to the time of managing the shipping procedure by the User, and where it will consult the methods and shipping costs available and will freely choose the one that suits you.
If at any time it is indicated "free shipping", this one will only apply to the most economical sending form even if the Web allows you to choose Express shipment.
In no case will the website will add additional costs at the price of a product or service automatically, but only those that the user has selected and chosen voluntarily and freely.
Prices may change at any time, but possible changes will not affect orders or purchases with respect to which the user has already received an order confirmation.
The accepted means of payment will be: bank transfer, credit / debit cards and coinbase.
Also, the user will be able to pay all or part of the price of the purchase with a gift card issued by Germany Vic Shop S.L.U.
Germany Vic Shop S.L.U. Use all means to ensure the confidentiality and safety of the user-transmitted payment data during transactions through the website. As such, the website uses a secure SSL payment system (Secure Socket Layer).
If the means of payment is a gift card, the charge will be made at the time when Germany Vic Shop S.L.U. Send a confirmation of the purchase order or acquisition of products and / or services to the user.
In any case, when you click on "Finish the order" the user confirms that the payment method used is yours, or that, where appropriate, it is the legitimate possessor of the gift card.
Purchase or acquisition orders in which the user selects as a means of payment Bank transfer will be reserved for 5 calendar days from the order confirmation to be able to leave long time for bank transfer to be taken into account by the system of payments used by Germany Vic Shop Slu For the website. When the system receives the transfer, the order will be prepared and managed for shipment. Through this method of payment, the user must ensure that it correctly introduces the exact amount of the purchase order, as well as the account number and the transfer reference. In case of error, Germany Vic Shop S.L.U. You can not validate the order, which will be canceled.
In the case of a case that a payment is returned by the buyer, even the opening of a flying, the buyer agrees to pay through bank transfer all the order plus interest and a fixed amount of # € 100.00 #, one hundred euros, additional in concept of management expenses; and in its case the expenses of lawyer, prosecutor, debt claim company and / or any derivative expenditure.
In cases where proceeding to perform the physical delivery of the good contracted, deliveries will be made within the scope of the following territory: world.
Except for those cases where there are unforeseen circumstances or extraordinary or, where appropriate, derived from the personalization of the products, the purchase order consisting of the related products in each purchase confirmation will be delivered within the maximum period of 90 calendar days to Count from the date of confirmation of the order.
If for some reason, it was imputable, Germany Vic Shop S.L.U. I could not meet the maximum delivery date of 90 calendar days from the date of the order confirmation, the user will contact the user to inform him of this circumstance and, he can choose to move forward with the purchase by establishing a new delivery date or Cancel the order with the total repayment of the price paid by gift card. In any case, delivery at home is carried out on working days.
If it is impossible to make the delivery of the order by the user's absence, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to make it delivered again. In your case, if the order is returned to Germany Vic Shop S.L.U., the user must pay any of the expenses that may be caused, including: transport, management etc.
If the user is not going to be in the delivery site on the date provided by the carrier, he must contact the assigned carrier to agree another day.
In case 30 days elapsed since your order is available for delivery, and has not been delivered by cause not attributable to Germany Vic Shop S.L.U., Germany Vic Shop S.L.U. It will understand that the user wishes to desist from the contract and this will be considered resolved. As a consequence of the resolution of the contract, all payments received from the user will be returned by a gift card, except for the additional expenses resulting from the user's own choice of a delivery modality other than the less expensive ordinary delivery mode offered. The website, without any undue delay and, in any case, within a maximum period of 14 calendar days from the date on which the contract is considered resolved.
However, the user must bear in mind that the transport derived from the resolution can have an additional cost that may be imprisoned.
For the purposes of these conditions, it will be understood that the delivery occurred or that the order has been delivered at the time when the user or a third one indicated by the user acquires the material possession of the products, which will be credited by The signing of the order reception in the agreed delivery direction.
The risks that could be derived from the user from the moment of delivery. The user acquires ownership of the products when Germany Vic Shop S.L.U. Receive the full payment of all the amounts due in relation to the purchase or acquisition carried out, including the shipping costs, or at the time of delivery, if it takes place at a later time to the full reception of the payment subject amount by Germany Vic Shop Slu.
In accordance with the provisions of Law 37/1992, of December 28, the Tax on Added Value (VAT), the purchase orders for their delivery and / or provision will be understood in the territory of application of the Spanish VAT if The delivery address is in Spanish territory except Canarias, Ceuta and Melilla. The type of VAT applicable will be legally valid at each moment based on the specific article in question.
In this same sense, and in accordance with Chapter I of Title V of Council Directive 2006/112 on November 28, 2006 on the Common VAT System, purchase orders will be located, for delivery and / or provision , in that Member State of the European Union in which the address in the purchase order is located and, therefore, the applicable VAT will be valid in that Member State.
On requests to Canarias, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of Law 37/1992, and to Directive 2006/112, without prejudice to the application of the corresponding taxes and tariffs according to The regulations in force in each of these territories. The user must bear in mind that in these territories they could be given situations in which taxes and customs duties are applied, in accordance with current regulations, and that they could run on their part.
For the rest of the locations, other than the previous ones, where the purchase orders will be located, for their delivery and / or provision, the current regulations will be applied at any time; The user must bear in mind that this could generate the application and accrual of taxes and customs duties at destination, in accordance with the current regulations at destination, and that these could run on their part. To expand information, the user should go to the customs office at destination.
- Technical means for correcting errors
It is known as the user who in the event that it detects that an error occurred when entering data needed to process their purchase request on the website, they may modify them by becoming in Contact with Germany Vic Shop S.L.U. Through the contact spaces enabled on the website, and, where appropriate, through those enabled to contact the customer service, and / or using the contact details provided in the first clause (general information ). Likewise, this information could also be corrected by the user through their personal space connection space.
In any case, the user, before clicking "Finish the order", has access to space, cart, or basket where your purchase requests are scorched and can make modifications.
In cases where the user acquired products in or through the owner's website, a series of rights assist, as listed and described below:
Right of withdrawal
The user, as consumer and user, make a purchase on the website and, therefore, attends the right to desist from that purchase within a period of 14 calendar days without justification. Except for those listed below at the point [A-Z.1].
This period of withdrawal will expire at 14 natural days of the day that the user or third authorized by it, other than the carrier, acquired the material possession of the goods acquired on the Germany Vic Shop S.L.U website. or in case the goods that make up your order are delivered separately, at 14 calendar days of the day that the user or third authorized by it, other than the carrier, acquired the material possession of those assets that composed the same Order of purchase, or in the case of dealing with a service contract, at 14 calendar days from the day of the contract.
To exercise this right of withdrawal, the user must notify Him's decision to Germany Vic Shop S.L.U .. He may do so, where appropriate, through the spaces of Contact Enabled on the website or through:
Germany Vic Shop S.L.U.
C / Carrer del Pare Caldes, 32, Corner Llucmajor 07620 Mallorca Balearic Islands Spain
The user, regardless of the environment he chooses to communicate him, must express clearly and unequivocally that it is the intention of him to desist from the purchase contract. In any case, the user can use the withdrawal form model that Germany Vic Shop S.L.U. It puts at your disposal as part appended to these conditions, however, its use is not mandatory.
To meet the period of withdrawal, it is enough that the communication that unequivocally expresses the decision to desist is sent before the corresponding term increases.
In case of withdrawal, Germany Vic Shop S.L.U. You will reimburse the user by card all the payments received, except for the shipping and return costs, without any undue delay and, in any case, no later than 90 calendar days from the date on which Germany Vic Shop S.L.U. It is informed of the decision to desist by the user.
Shipping costs, in the event case that they have been free for some promotion, discount etc. They will be deducted from the total paid by the client. Example: If we acquire an item of € 100 with free shipping of € 10, and refund occurs, it would be € 100 Less € 10 Shipping and Less € 10. Leaving a total to return on the gift card of 80 €
Germany Vic Shop S.L.U. You will reimburse the user by gift card. This reimbursement will not generate any additional cost to the user. However, Germany Vic Shop S.L.U. I could retain said refund until you have received the products or items from the purchase, as well as check that they are in the same conditions in which it was sent.
The user can return or send the products to Germany Vic Shop S.L.U. in:
Germany Vic Shop S.L.U.
C / Carrer del Pare Caldes, 32, Corner Llucmajor 07620 Mallorca Balearic Islands Spain
And must do so without any miscall and, in any case, no later than 14 calendar days from the date on which Germany Vic Shop S.L.U. He was informed of the decision of withdrawal.
The user acknowledges knowing that it must assume the direct cost of return (transport, delivery) of the goods, if they were incurred. In addition, he will be responsible for the decrease in the value of the products resulting from a manipulation other than that necessary to establish nature, characteristics and the functioning of goods.
The User recognizes knowing that there are exceptions to the right of withdrawal, as collected in Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the refused text of the General Law for the Defense of Consumers and users and other complementary laws. In an enunciative, and not exhaustive way, this would be the case of: personalized products; products that can deteriorate or expire quickly; Music or video CDs / DVD without its wrapping, as it is a factory preset; Products that for hygiene or health reasons are seated and have been despised after delivery.
In this same sense, the provision of a service that the user could hire on this website is governed, since this same law establishes that it will not attend the right of withdrawal to users when the provision of the service has been fully executed, or when it has begun , with the express consent of the consumer and user and with the recognition on his part that he is aware that, once the contract has been fully executed by Germany Vic Shop Slu, he will have lost his right of withdrawal.
In any case, no refund will be made if the product has been used beyond the mere openness of it, of products that are not in the same conditions in which they were delivered or who have suffered any damage after delivery.
Likewise, the products should be returned using or including all its original wrappings, the instructions and other documents that accompany them, in addition to a copy of the purchase invoice.
[A-Z.1] hereby, the user is informed that the following products are not accepted Returns or order cancellations under any circumstances:
- Original BMW spare parts and / or accessories
- Android screens
- Products derived from a "customized" purchase. It is understood as [purchase made "to measure": those orders whose products were not at that time published on the website but at the request of the user were acquired] as well as those who need to be configured / prepared by VICSHOP for the Vehicle selected.
- Products / Cleaning Accessories
- Oils, creams, paintings etc.
Return of defective products or error in sending
It is all those cases in which the user considers that, at the time of delivery, the product does not fit the stipulated in the contract or request for purchase, and that, therefore, must contact Germany Vic Shop Slu. Immediately and let you know the existing disconformity (defect / error) by the same means or using the data of Contact that are provided in the previous section (right of withdrawal).
The user will then be informed about how to proceed with the return of the products, and these, once returned, will be examined and the user will be informed, within a reasonable period of time, if necessary, the replacement of the same .
The refund or replacement of the product will be carried out as soon as possible and, in any case, within 90 days of the date on which we send an email confirming that the refund or replacement of the non-conforming article is appropriate.
The amount paid for those products that are returned because of a defect, when it really exists, will be reimbursed, excluding the delivery costs and the costs in which it could have incurred the user to make the return. The refund will be made by gift card.
Likewise, the user is reported that in the case of receiving an erroneous product and it is attempted to install and / or is manipulated without first having 4% that corresponds to the acquired product and that is suitable for assembly, it will not be accepted its Return and / or change.
In any case, the rights recognized in current legislation will be at any time for the user, as consumer and user.
The user, as consumer and user, enjoys guarantees about the products that he can acquire through this website, in the terms legally established for each type of product, responding Germany Vic Shop Slu, therefore, for the lack of Compliance of the same as it is manifested within two years from the delivery of the product.
In this sense, it is understood that the products are compliant with the contract whenever: they adjust to the description performed by Germany Vic Shop S.L.U. and they have the qualities presented in it; be suitable for uses to organize the products of the same type ordinarily; and present the quality and usual benefits of a product of the same type and that are fundamentally expected from it. When this is not this regarding the products delivered to the user, it must proceed as indicated in the section Return of defective products or error in the shipment. However, some of the products that are marketed on the website, could present non-homogeneous characteristics as long as they derive from the type of material with which they have been manufactured, and therefore will be part of the individual appearance of the product, and They will not be a defect.
On the other hand, it could become the case that the user acquires on the website a product of a brand or manufacturing by a third party. In this case, and considering the user that is a defective product, it also has the possibility to contact the brand or manufacturer responsible for the product to find out how to exercise their right legal guarantee directly against them during the two years following the delivery of these products. For this, the user must have retained all the information regarding the guarantee of the products.
Germany Vic Shop S.L.U. It is exempt from allShipping costs, assembly, disassembly, labor and / or any other overload that could be derived before, during and after the warranty process. Any of the expenses will be borne by the user.
Regulators of Germany Vic Shop S.L.U. They will only support the pieces that were spoiled or with erroneous operation in charge of the company itself, of origin, and that have not been produced by an inappropriate and erroneous use of the product.
The guarantee has no value in the event that the failure is produced by one or more of the following causes:
• Natural causes, as well as rays or humidity
• Connection errors and / or false contacts
• Erroneous installation and / or not performed by a specialist duly authorized expressly in writing by Germany Vic Shop S.L.U.
• Connecting external devices, as well as USB, mobile etc. and / or devices not purchased at Germany Vic Shop S.L.U.
• Dust, dirt, etc.
Products and / or components that are not covered by the guarantee:
• Crystals and / or monitors
In case the agreed product arrangement is necessary, the user must send through a transport company (of his choice and his position) to the address that, Germany Vic Shop Slule indicates, the article duly packed in its box and / or original wrapping with all its accessories, cables etc. and attached a copy of the invoice as well as a wording of all the problems, symptoms, tests carried out etc.
The refund of the repaired / replaced item in case this enormity will be sent back within the maximum period of 150 calendar days.
In the event that the article did not guarantee, the user may request the return of the spoiled article previously sent to Germany Vic Shop S.L.U. For repair, assuming this shipping costs back.
The warranty is null for cleaning products, oils, air fresheners etc. as well as any liquid product.
The same item, product and / or component will only be accepted as a maximum of 2 times.
Germany Vic Shop S.L.U. You will not accept any responsibility or expenditure of installation, assembly, configuration and / or any other expense derived from the warranty. (Example. In case an Android screen has been purchased, and it is not possible to finish installing or once installed, it has to go by warranty, Germany Vic Shop Slu will not accept any economic claim for workshop expenses, time I can Stay without the device, damage, etc.)
- Exemption of responsibility
Unless Legal Provision in the opposite direction, Germany Vic Shop S.L.U. It will not accept any responsibility for the following losses, regardless of its origin:
- any losses that were not attributable to any non-compliance on their part;
- Business losses (including profit, expected, data, expected, database, profit, loss of trade and unnecessary expenses incurred); o
- Any other indirect loss that was not reasonably foreseen by both parties at the time the contract of purchase of the products between both parties was formalized.
Likewise, Germany Vic Shop S.L.U. It also limits its responsibility regarding the following cases:
- Germany Vic Shop S.L.U. Applies all the measures concerning providing a faithful visualization of the product on the website, however it is not responsible for the minimum differences or inaccuracies that may exist due to the lack of screen resolution, or browser problems that use or others of This nature.
- Germany Vic Shop S.L.U. It will act with maximum diligence in order to make available to the company's transport company subject to the purchase order. However, it is not liable for damages from transportation of transport, especially for causes such as strikes, road retentions, and in general any other sector, which derive in delays, losses or theft of the product.
- Technical failures than for fortuitous or other causes, prevent a normal functioning of the service through the Internet. Lack of availability of the website for maintenance or others reasons, which prevents from having the service. Germany Vic Shop S.L.U. It puts all the means at your fingertips in order to carry out the process of purchase, payment and shipping / delivery of the products, however it is exempt from liability for causes that are not imputable, fortuitous case or force majeure.
- Germany Vic Shop S.L.U. It will not be responsible for the misuse and / or wear of the products that have been used by the user. At the same time, Germany Vic Shop S.L.U. Nor will it be responsible for an erroneous return made by the user. It is the responsibility of the user to return the correct product.
- In general, Germany Vic Shop S.L.U. It will not be responsible for any non-compliance or delay in compliance with any of the assumed obligations, when it is due to events that are beyond their reasonable control, that is, that they are due to force majeure, and this may include, In a statement but not exhaustive:
- Strikes, lockouts or other industrial action.
- Civil commotion, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or preparations for war.
- Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.
- Impossibility of use of trains, boats, aircraft, motor transport or other means of transport, public or private.
- Inability to use public or private telecommunication systems.
- Acts, decrees, legislation, regulations or restrictions of any government or public authority.
In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and Germany Vic Shop S.L.U. It will have an extension within the deadline to comply with a period of time equal to the one that lasts the cause of force majeure. Germany Vic Shop S.L.U. It will put all the reasonable means to find a solution that allows it to fulfill its obligations despite the cause of force majeure.
- Written communications and notifications
Through the use of this website, the user accepts that most of the communications with Germany Vic Shop S.L.U. They are electronic (email or announcements published on the website).
For contractual purposes, the user consents to using this electronic communication environment and recognizes that any contract, notification, information and other communications that Germany Vic Shop S.L.U. Send electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the user.
The user can send notifications and / or communicate with Germany Vic Shop S.L.U. Through the contact information that these conditions are facilitated and, where appropriate, through the contact spaces of the website.
Likewise, unless otherwise stipulated, Germany Vic Shop S.L.U. You can contact and / or notify the user in your email or in the facilitated postal address.
No resignation of Germany Vic Shop S.L.U. to a specific right or legal action or lack of requirement by Germany Vic Shop S.L.U. From strict compliance by the user of any of his obligations, he will, he will, nor renounce other rights or actions derived from a contract or conditions, nor will it exonerate the user of compliance with his obligations.
No resignation of Germany Vic Shop S.L.U. Some of these conditions or the rights or actions derived from a contract will take effect, unless it is expressly established that it is a resignation and is formalized and communicated to the user in writing.
If any of those present conditions were declared null and without effect by a firm resolution issued by the competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.
- Complete agreement
These conditions and any document referred to in these constitute the full agreement between the user and Germany Vic Shop S.L.U. In relation to the object of purchase and replace any other covenant, agreement or promise previously agreedly agreed or written by the same parties.
The user and Germany Vic Shop S.L.U. They recognize having consented to the celebration of a contract without having relied on any declaration or promise made by the other party, except for what is expressly mentioned in these conditions.
- DATA PROTECTION
- Applicable legislation and jurisdiction
The access, navigation and / or use of this website and the purchase contracts of products through it will be governed by Spanish legislation.
Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the website, or with the interpretation and execution of these conditions, or with the sales contracts between Germany Vic Shop S.L.U. and the user, will be submitted only and expressly to the judges and courts of Palma de Mallorca.
- Complaints and claims
The user can do to Germany Vic Shop S.L.U. Your complaints, claims or every other comment you want to make through the contact information provided at the beginning of these conditions (general information).
In addition, Germany Vic Shop S.L.U. It has official claim sheets available to consumers and users, and that they can request Germany Vic Shop S.L.U. At any time, using the contact information provided to the beginning of these conditions (general information).
Also, if of the celebration of this purchase agreement between Germany Vic Shop S.L.U. and the user emanated a controversy, the user as a consumer can request an extrajudicial solution of disputes, in accordance with the EU Regulation No. 524/2013 of the European Parliament and of the Council of 21 May 2013, on online litigation resolution in Surface matter and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC. You can access this method through the website: http://ec.europa.eu/consumers/odr/.
Last update: 11/08/2018