Specialist Support
Contact: spare parts and accessories for BMW, MINI, and Motorrad
Need help finding a part, checking compatibility with your vehicle, or getting availability and lead times? You're in the right place. We work with genuine and compatible parts and accessories for BMW, MINI and BMW Motorrad, and we'll get back to you with a clear proposal.
Choose below the option that best fits what you need. If your question is about an order already placed, the fastest way is to track your order or write to us with your order number handy.
We are not an official dealership. Names and brands are used solely for descriptive compatibility purposes.
How Can We Help You?
Support hours: Monday to Friday, 8:00–20:00 (Spain).
We usually reply within a few minutes during business hours.
Frequently Asked Questions
How can I return a product?
Start your request at https://returns.recambiosyaccesoriosbmw.com/. The portal verifies the order and which products are eligible: during the first 14 days, the statutory right of withdrawal applies and, between days 15 and 30, only the commercial courtesy provided for in the policy may be offered. For physical returns within Spain, we provide a shipping label; outside Spain, the customer arranges tracked shipping and provides the carrier, proof of shipment and invoice via the link received.
Are the parts genuine BMW, MINI and Motorrad parts?
We offer both genuine BMW, MINI and Motorrad (OEM) parts and parts from compatible manufacturers.
How do I know whether a part is compatible with my BMW, MINI or Motorrad vehicle?
Each product includes compatibility information for specific models and years. We also provide a VIN compatibility checker on every product page. If you have any questions, contact us via WhatsApp.
What warranty do the products have?
Eligible products come with up to a 3-year warranty against manufacturing defects. Submit your claim at https://returns.recambiosyaccesoriosbmw.com/?garantia=1: the portal collects the description and evidence, and we first approve or reject the claim with a reason. If accepted, the customer arranges and pays in advance for tracked shipping from any country, including Spain; no shipping label is generated. The customer must provide the carrier, tracking details, proof of shipment and invoice. If the warranty is covered, we reimburse the necessary and reasonable standard shipping cost after auditing the invoice and at least three equivalent services; optional insurance, extras, or avoidable excess weight or volume caused by incorrect packaging are not covered.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay, Shop Pay, Bizum (Spain only), Scalapay (Italy, France and Spain), Klarna (instalment payments), bank transfer where available, iDEAL, Bancontact, BLIK, USDC and many more.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email and/or WhatsApp message with the tracking number. You can also check the status of your order in your account or contact us via WhatsApp.
Where can I buy genuine BMW parts online?
We are an online store specialising in genuine and compatible spare parts and accessories for BMW, MINI and BMW Motorrad, with over one million references. We ship worldwide with free shipping from €49. You can find parts by OEM reference number, vehicle model or vehicle identification number (VIN) directly on our website.
How can I find out the price of a BMW spare part or accessory?
The price of each part is displayed on its product page. For specific spare parts such as electronic modules, Harman Kardon audio systems, Apple CarPlay, smart keys or headlights, we recommend using the search function with the OEM reference. If you need a quote or cannot find the part, contact us via WhatsApp.
Can I search for parts by OEM reference?
Yes, our search engine accepts the BMW, MINI or Motorrad OEM reference number directly. Simply enter the code in the search bar and it will show you the exact part with price and availability.
Which BMW emblems and logos do you have available?
We offer original and compatible BMW emblems and logos in all sizes: bonnet, boot, wheels, steering wheel and much more. We also offer M Sport and M Performance logos, emblems for MINI, Motorrad and other customisation accessories.
Do you sell original BMW AdBlue?
Yes, we offer original BMW AdBlue and compatible brands in different formats. Compatible with all BMW diesel models that require AdBlue: 1 Series, 3 Series, 5 Series, X1, X3, X5 and many more.
Do you have steering wheels and steering wheel covers for BMW?
Yes, we offer original and compatible steering wheels for BMW, including M Sport and M Package models. We also offer custom-fit steering wheel covers by model: 1 Series, 3 Series, E46, F30 and many more. Each product indicates the compatible models.
What accessories do you have for BMW?
We offer a wide range of official and compatible accessories: key rings, plush toys, stickers, key covers, floor mats, sunshades and much more. Available for BMW, MINI and Motorrad.
Do you have parts for classic BMW models such as the E46?
Yes, our catalogue includes spare parts and accessories for classic and current BMW models: E46, E90, E60, F30, G20 and many more. You can filter by model or use the VIN checker to find parts compatible with your exact vehicle.
